1(1) 2For the purpose of providing data center services to its state agency customers, the Northwest Regional Data Center shall:21(a) 22Operate under a governance structure that represents its customers proportionally.
32(b) 33Maintain an appropriate cost-allocation methodology that accurately bills state agency customers based solely on the actual direct and indirect costs of the services provided to state agency customers, and ensures that for any fiscal year, state agency customers are not subsidizing other customers of the data center. Such cost-allocation methodology must comply with applicable state and federal regulations concerning the distribution and use of state and federal funds.
101(c) 102Enter into a service-level agreement with each state agency customer to provide services as defined and approved by the governing board of the center. At a minimum, such service-level agreements must:1331. 134Identify the parties and their roles, duties, and responsibilities under the agreement;
1462. 147State the duration of the agreement term and specify the conditions for renewal;
1603. 161Identify the scope of work;
1664. 167Establish the services to be provided, the business standards that must be met for each service, the cost of each service, and the process by which the business standards for each service are to be objectively measured and reported;
2065. 207Provide a timely billing methodology for recovering the cost of services provided pursuant to s. 222215.422; 2236. 224Provide a procedure for modifying the service-level agreement to address any changes in projected costs of service;
2417. 242Prohibit the transfer of computing services between the Northwest Regional Data Center and the state data center established pursuant to s. 263282.201 264without at least 180 days’ written notification of service cancellation; 2748. 275Identify the products or services to be delivered with sufficient specificity to permit an external financial or performance audit; and
2959. 296Provide that the service-level agreement may be terminated by either party for cause only after giving the other party notice in writing of the cause for termination and an opportunity for the other party to resolve the identified cause within a reasonable period.
339(d) 340Provide to the Board of Governors the total annual budget by major expenditure category, including, but not limited to, salaries, expenses, operating capital outlay, contracted services, or other personnel services by July 30 each fiscal year.
376(e) 377Provide to each state agency customer its projected annual cost for providing the agreed-upon data center services by September 1 each fiscal year.
400(f) 401Provide a plan for consideration by the Legislative Budget Commission if the governing body of the center approves the use of a billing rate schedule after the start of the fiscal year that increases any state agency customer’s costs for that fiscal year.
444(2) 445The Northwest Regional Data Center’s authority to provide data center services to its state agency customers may be terminated if:465(a) 466The center requests such termination to the Board of Governors, the Senate President, and the Speaker of the House of Representatives; or
488(b) 489The center fails to comply with the provisions of this section.
